Accounts
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Q How do I create an account? Q How do I reset my password? Q How can I access my DealStock purchase history? Q How can I access my DealStock Account? Q Why has my account been deactivated? Q I am having trouble logging into my account? Q How to reactivate an account that was deactivated or blocked? Q How do I delete my account? Q Do I need to create an account to make a purchase? Q I am a previous eBay buyer from dealstockcom, do I need to create a new account? Ordering
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Q How long is each product available? Q What if I missed a deal that I really wanted to buy? Q Can I get emails when new products are available? Q How do I know if an item is in stock or sold out? Q I cannot complete my order, what do I do? Q Did my order go through? Q How do I contact Customer Support ? Q Where is the receipt of my purchase? Q What is that price that’s crossed out? Q Why was my order cancelled? Q How do I cancel my order? Shipping & Delivery
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Q When will I receive my order and how long does shipping take? Q I want to ship to a different address, how do I do that? Q What are my shipping options? Q What is the status of my order? Q Do you ship internationally? Q How do I qualify for free shipping? Q Why is my address not accepted? Q My order says it was delivered but I never received it. Q How do I place an order if my address can't be verified? Security & Payment
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Q What are your Terms of Service? Q Do you have a privacy policy? Q How can I see the credit balance I have with DealStock? Q My credit card is not going through and I am unable to complete my order. Q How can I edit my credit card information? Q What options do I have to make a payment? Q Is it safe to use my credit card on your site? Q When is my credit card charged? Q How long does it take to refund my account? Returns
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Q What is your policy for returns? Q What is the mailing address to ship my return? Q How do I return a order if there was no packing slip or receipt with sent with my shipment?