Accounts

Q How do I create an account?
Q How do I reset my password?
Q How can I access my DealStock purchase history?
Q How can I access my DealStock Account?
Q Why has my account been deactivated?
Q I am having trouble logging into my account?
Q How to reactivate an account that was deactivated or blocked?
Q How do I delete my account?
Q Do I need to create an account to make a purchase?
Q I am a previous eBay buyer from dealstockcom, do I need to create a new account?

Ordering

Q How long is each product available?
Q What if I missed a deal that I really wanted to buy?
Q Can I get emails when new products are available?
Q How do I know if an item is in stock or sold out?
Q I cannot complete my order, what do I do?
Q Did my order go through?
Q How do I contact Customer Support ?
Q Where is the receipt of my purchase?
Q What is that price that’s crossed out?
Q Why was my order cancelled?
Q How do I cancel my order?

Shipping & Delivery

Q When will I receive my order and how long does shipping take?
Q I want to ship to a different address, how do I do that?
Q What are my shipping options?
Q What is the status of my order?
Q Do you ship internationally?
Q How do I qualify for free shipping?
Q Why is my address not accepted?
Q My order says it was delivered but I never received it.
Q How do I place an order if my address can't be verified?

Security & Payment

Q What are your Terms of Service?
Q Do you have a privacy policy?
Q How can I see the credit balance I have with DealStock?
Q My credit card is not going through and I am unable to complete my order.
Q How can I edit my credit card information?
Q What options do I have to make a payment?
Q Is it safe to use my credit card on your site?
Q When is my credit card charged?
Q How long does it take to refund my account?

Returns

Q What is your policy for returns?
Q What is the mailing address to ship my return?
Q How do I return a order if there was no packing slip or receipt with sent with my shipment?